Project Duration
June 2020 – April 2022
Description
With assistance from the California Workforce Association (CWA), the Corporation for a Skilled Workforce (CSW) and the Ray Marshall Center (RMC) of the University of Texas are partnering to evaluate the effectiveness of American Job Centers of California (AJCC) system using a mixed-methods and multi-part research design to achieve the objectives below:
– To understand how the four different models of service delivery in use in California affect a) overall access to services and, more importantly, b) the mix of services provided to the client population served.
– To understand how investment decisions pertaining to AJCC infrastructure, staffing levels, and number of locations affect a) overall access to services and, more importantly b) the mix of services provided to the client population served.
– To understand whether there is any relationship between participant program outcomes and the mix of services provided to the client population served. Do some models of service delivery and some types of investment decisions pertaining to AJCCs appear to be systematically related to participant program outcomes?